Technology Solutions
Beneport takes pride in leading the industry, utilizing the latest technology to power our benefit communication and enrollment solutions. Our technology includes our online appointment scheduling tool and our proprietary enrollment platform to support online, call center and onsite enrollment.
Our Benefit Center utilizes the latest technology to route calls, voice-record enrollment meetings for quality control and to take the place of a signature on an application. All voice recordings
are fully compliant with carrier and state requirements.
Complementing our live Benefit Coaches are virtual Benefit Coaches. Our avatars and video Benefit Coaches also communicate benefits and support the enrollment process with a consistent, compliant message,
with the added advantage of 24/7 availability.
We support employee self-service enrollment with a variety of flexible web-based enrollment technologies, which support both voluntary and core benefit communication and enrollment. These online enrollment
technologies can also benefit from the “human touch” of co-browsing with a Benefit Center Benefit Coach available with the click of a button.
In everything we do, security and business continuity are critical concerns. We address these concerns with state-of-the-art data encryption and security procedures as well as multiple redundancies to
ensure we remain operational at all times.
We continue to research the latest technology, implementing only those that provide a significant value to our benefit communication and enrollment services. Read more about our technology solutions by
clicking on the topics on the left.
